Google says Pixel 5’s screen gap has no impact on water resistance

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If you happen to recall, we reported on a state of affairs the place numerous Pixel 5 homeowners reported a visual hole between the body and show of their barely new units. We will verify that our Pixel 5 evaluate unit didn’t have this subject, however 9to5Google was not as fortunate.

The outlet studies its interplay with Google Help to establish the manufacturing subject the place the Pixel 5 confirmed a visual hole between the body and the show. The hole is sufficient to accumulate mud and to trigger concern because the machine is rated for IP68 water resistance.

… we will verify that the variation within the clearance between the physique and the show is a standard a part of the design of your Pixel 5. […] We’ve had an opportunity to research items from prospects and combines together with your high quality management information from the manufacturing unit, we will verify that the variation in clearance between the physique and the show is a standard a part of the design of your Pixel 5. There isn’t a impact on the water and dirt resistance or performance of your telephone. – Google Group Specialist

Google insists the hole is a standard variation of the manufacturing course of between units. Though Google insists that is ‘regular’, it has additionally stated that it will “work with prospects on a person foundation to handle any concern they could have,”.



Images from XDA-Developers and Google's product forums
Images from XDA-Developers and Google's product forums

Photographs from XDA-Builders and Google’s product boards

Google isn’t admitting fault however has additionally stated it was keen to work with prospects considerations. In case you have a niche within the Pixel 5, you must definitely attain out to Google and see if they’d provide a alternative machine. Based mostly on its response, it’s assumed that it could aid you get a alternative machine.

In case you have a Google Pixel 5 with a niche and have gotten assist from Google, depart us a tip.

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